Booking Terms and Conditions

• Cancellation Fee: Booking cancellations received more than 7 days prior to stay will receive a full refund (less $20 administration fee). If cancellations are received less than 7 days prior to scheduled arrival, the booking deposit will not be refunded.
• Peak Period: 14 December to 31 January (inclusive), Easter Holiday Weekend from Friday to Monday (inclusive) and Long Weekends.
• Shoulder Period: 1 February to 30 April.
• Low Period: All other times.

• We are a pet-friendly park, and whilst we welcome your furry friends to join us for the majority of the year, pets are not permitted during peak periods (14 December to 31 January, Easter holidays (Friday to Monday inclusive) and prescribed long weekends).
• Please ensure you check your pet in along with you/your family on arrival at the Park.
• For hygiene reasons, pets are not allowed in cabins, and we ask owners to clean up after their pets and keep them on a lead at all times. 

We aim to make your stay here a great experience so that you can enjoy the serene beauty of Kingston’s foreshore. Below you will find general information and rules for BIG4 Kingston Foreshore Holiday Park and if there is anything else you need to know, please contact us.

• Arrivals: Checking-in Cabins: from 2.00 pm. Sites: from midday.
• Departures: Checking-out Cabins and sites: by 10.00am on the day of departure.
• Reception and Kiosk Hours: Open 7 Days (after hours check-in available). Monday – Sunday, 9am – 5pm. Hours subject to change. After hours information listed below. 
• Fees: Please pay the balance of accommodation fees when you arrive and check-in.
• Van positioning: Some of our sites can be a little tight, sizing is available on our rates page. If you need a hand positioning your van, please do not hesitate to ask our onsite crew.
• Vehicles: The speed limit for any vehicle is walking pace of up to a maximum of 10kmph. One parking space is allocated per site so please park in your site’s designated area.
• Children: Must be supervised by a responsible adult at all times, and in all areas of the park including the amenities block. 
• Visitors: We are passionate about ensure that, as a guest, you have exclusive use of the Park’s facilities, with that in mind, day visitors are only allowable if they are visiting a guest staying within the Park. We ask that you please check with reception prior to arranging any visitors. Parking for visitors is available on Marine Parade and Promenade Street. 
• Pets: We are a pet-friendly park, and whilst we welcome your furry friends to join us for the majority of the year, pets are not permitted during peak periods (14 December to 31 January, Easter holidays (Friday to Monday inclusive) and prescribed long weekends). Please ensure you check your pet in along with you/your family on arrival at the Park. For hygiene reasons, pets are not allowed in cabins and we ask owners to clean up after their pets and keep them on a lead at all times. For more information, our pet policy can be found here.
• Noise: BIG4 Kingston Foreshore Holiday Park is designed to be relaxing. For the enjoyment of all park visitors please keep noise to a minimum after 10pm.
• Fire Regulations: For safety reasons, drawbars for vans must face the roadway. Fires and braziers are not permitted. For your convenience. a communal fire pit is located within the park. The fire pit cannot be left unattended at any time and must be extinguished before 10pm. Firewood can be purchased from the Kiosk.
• Cabins: Numbers accommodated in a cabin must not exceed the number of beds provided in the cabin. All cabins are non-smoking.
• Cabin Service: Linen is provided to all cabins and is automatically replaced for stays over 7 nights. We will send you a text message to tell you when we’re likely to be servicing your cabin. If you would like a linen replacement sooner, please don’t hesitate to ask at reception.
• Laundry: Coin-operated washing machines and dryers are located in the central amenities block. Change for the machines is available at reception.
• Rubbish: Please bag all rubbish and place in the bins situated around the park. Cans and bottles can be placed in the crates provided.
• Jumping Pillow: The kids will be jumping for joy on our jumping pillow! Please adhere to the jumping pillow safety rules which are located at the site or can be found on our website here.
• Bicycles/Scooters: If you are planning to bring bikes or scooters, then don’t forget the helmets too, as it is a safety requirement whilst riding within the Park.
• Visitor Information: The Kiosk has a full range of local visitor information material or just ask our team for their secret tips on places to visit in town and around the region.
• Wi-Fi: Two Wi-Fi hotspots are available and free. Just pick up the password from reception.
• Cancellation/Refunds: Cancellations incur a $20 booking fee. Booking cancellations received more than 7 days prior to stay will receive a full refund (less $20 booking fee). However, if cancellations are received less then 7 days prior to stay the booking deposit will not be refunded.
• After Hours/Emergency: For emergencies or urgent after-hours issues, please call 0456 534 351. In the event of an emergency, please follow the instructions of the warden and proceed to the closest Assembly Area (marked on the Park map).
• Relax: We really hope you enjoy your stay with us by the beach, and if you have any questions or comments, please don’t hesitate to swing by the Kiosk, give us a call, or send us an email.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.