Booking terms and conditions

During mid & peak periods which include long weekends and school holidays, full payment is required by the set date on your confirmation for sites and cabins. If cancellation occurs less than 30 days before arrival, a cancellation fee equivalent to the cost of the first night will be forfeited. If a cancellation occurs less than 7 days before arrival, you do not qualify for a refund.

Reservations cancelled, amended or altered at the commencement or during your stay, do not qualify for a refund.

Dogs are welcome on camp sites only, at managers discretion.

A deposit equivalent to the first night’s accommodation is required at the time of booking.

Online bookings require full payment at the time of booking.

Full payments on site bookings are due on arrival during off peak periods.

During mid & peak periods which include long weekends and school holidays, full payment is required by the set date on your confirmation for sites and cabins. If cancellation occurs less than 30 days before arrival, a cancellation fee equivalent to the cost of the first night will be forfeited. If a cancellation occurs less than 7 days before arrival, you do not qualify for a refund.

We accept Visa and Mastercard. All credit cards will incur a 1.25% transaction fee.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.