Booking terms and conditions

Check in

Cabins After 2pm, Sites After 12

Check out

Before 10am on day of departure

Reception hours

9.00am - 6pm 7 days a week - For check ins after 6pm, please contact the park to make arrangements for access to park.

Changes & cancellations

Where a booking is cancelled 28+ days prior to the arrival date, a fee equivalent to one night’s accommodation will be charged as a cancellation fee.Where a one (1) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of one night’s accommodation charge will be made.Where a two (2+) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of 50% of the total value of the booking will be made.Where a booking is cancelled less than 14 days prior to arrival, no refund applies.No refund for early departure.Park Management reserves the right to relocate or cancel any booking at their discretion. All cancellations must be in writing direct.

Pets

Dogs allowed all year round in camping areas during long weekends, public holidays, Easter and between Christmas and new year at Management Discretion

Deposits & payments

A deposit to the value of one night of your accommodation is payable at time of booking. This is not refundable if you cancel within 28 days of your booking.

Fees

various

What you need to know

Where a booking is cancelled 28+ days prior to the arrival date, a fee equivalent to one night’s accommodation will be charged as a cancellation fee.Where a one (1) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of one night’s accommodation charge will be made.Where a two (2+) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of 50% of the total value of the booking will be made.Where a booking is cancelled less than 14 days prior to arrival, no refund applies.No refund for early departure.Park Management reserves the right to relocate or cancel any booking at their discretion. All cancellations must be in writing direct.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.