Hebe Haven Cottage

• All cancellations incur a $20.00 administration fee.
• There will be NO REFUNDS for any cancellations within 14 days of arrival date during our non-peak periods and NO REFUNDS for any cancellations within 30 days of arrival date during our peak periods. (All third-party bookings will adhere to the booking terms and conditions.)
• Peak season is any long weekend, school holiday, Easter and Christmas or Special Events
• Once the site or accommodation has been occupied, no refund or transfer is available.

Daylesford Holiday Park is a pet-friendly caravan park.

• Please note that whilst every effort is made to accommodate your preferred site or cabin number, they are not guaranteed.
• All cabins have a self-contained kitchen/kitchenette with fridge, microwave and cooking facilities along with a colour television, heater, cutlery, crockery.
• All beds are supplied with linen and bedding which includes towels.
• Bookings are 2-night minimum on any weekend and minimum booking long weekends and holidays.
• Should the number of people vary, the tariff may alter. Additional fees are applicable for day and overnight visitors. Please ensure if you are having visitors that they register at the office on arrival.
• Parking: Each cabin has a driveway with space for one car. A second vehicle can be parked in our visitor’s car park. Each site fee allows for one car per site.

BOOKING POLICY:

• Site fees cover a caravan and annexe or one tent per site. No teenagers to remain on site/unit without parental supervision.
• Tents cannot be erected around accommodation units.
• Day Visitors are welcome between 9.00am and 9.00pm and all visitors must register at the office on arrival. Visitor’s cars are not permitted through to accommodation or sites.
• Overnight Visitors: Fees are applicable, and visitors must register at the office on arrival. All accommodation and sites: $20 per night.
• Fires & BBQs: BBQs or heaters that require an open flame source e.g. heat beads or any other type of outdoor heating is not permitted. Campers using gas barbecues should familiarise themselves with summer fire regulations. BBQs are not permitted to be lit on the decks of the accommodation units.
• A complimentary welcome kit of tea, coffee, sugar, bin liner and toilet roll are provided in the accommodation.
• We have free wireless internet available. Please see reception for details.
• All accommodation, amenities buildings and playground areas in the park grounds are strictly non-smoking. A $200 cleaning and deodorising fee will apply to all guests found smoking in cabin accommodation. A $50 cleaning fee will be charged if dishes are not washed and placed on the drying rack prior to departure.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.