Using a combination of original authentic artefacts and informative displays, the museum recognises all those who have played a part in the Railway's story, from its original construction in the 1890s as a means of getting minerals from the mines of Queenstown to the port of Strahan, to its renewal in more recent times as one of the region's major tourism attractions.

Entry to the museum is free and it is open daily, with opening hours reflecting those of the adjacent station ticketing office and gift shop.