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CABINS CANCELLATION POLICY

• All reservations require a deposit to be paid at the time of the reservation. Without a deposit, we are unable to make a reservation.
• The minimum deposit payable is equal to one night’s stay.
• If you give us at least 48 hours’ notice prior to the date of arrival we will refund the balance of your deposit less $30.00 administration fee per cabin. If within 48 hours prior to the day of arrival the deposit paid will be surrendered.
• Your final balance is due on arrival. No refund will be given for early departures or cancellations once arrived.
• Please note: If you have supplied a credit card, full payment will be taken 48hrs before arrival date.  
  No refund will be given for early departures or cancellations once arrived.

 POWERED SITES – CANCELLATION POLICY

• All reservations require a deposit to be paid at the time of the reservation, without a deposit, we are unable to make a reservation.
• The minimum deposit payable is equal to one night’s stay, outside of peak season. 
• Peak season minimum deposit payable is equal 7-night stay.
• In order to avoid being charged your deposit for cancellation, please notify us 28 days prior to arrival, you will then receive a full refund.
• If within the 4 weeks the deposit paid will be surrendered.
• Your balance is due on arrival for your entire booked stay.
• No refund will be given for early departures or cancellations once arrived.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.