Ensuite Site

• Cancellation fees may apply to your booking. For full terms and conditions which apply to all bookings, please contact the park.

• Park Management has the absolute discretion in relation to any pets being permitted in the park.
• All pets must be council registered and checked in at reception upon arrival.
• Only 2 pets per site allowed.
• Owners are responsible for disposing of all pet waste appropriately.
• For health and safety reasons, pets are not allowed in any communal areas or Park facilities under any circumstances.
• Pets are only permitted on sites and designated cabins (Park, Budget, Standard Cabins only). 
• A pet cleaning fee applies per booking.
• Pets must never be left unattended and must be on a secure leash when you are not in your tent, caravan or cabin.
• Pets may only be walked on Park roadways.
• Pets must not interfere with other guests’ and residents’ quiet enjoyment: barking or aggressive behaviour will not be tolerated at any time and will result in instant departure, without refund of site fees.
• Dogs must not be on the dangerous dogs list.
• Washing/Drying of dog or bedding etc. within the park laundry is not permitted.
• All decisions regarding pets are at managers discretion.
• The guest shall be liable for any damage or injury whatsoever caused by pet(s) and shall pay the Park Manager immediately for any costs incurred as a result of damage or injury caused.
• The guest accepts full responsibility and indemnifies the Park Manager/owner for any claims by or injuries to third parties or their property caused by or as a result of actions by their pet(s).
• The guest must promptly notify the Park Manager of any change to the above information.
• The guest must read and agreed to the terms of the Pet Policy.
• The guest agree to abide by the Pet Policy and that the Park Manager agrees to permit the guest to keep the pet(s) described in this agreement in accordance with the Pet Policy. 

Best Flexible Rate 

• Deposit payment for the first night is required at the time of booking.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, all deposits will be refunded minus a $50 administration fee.
• If cancellation is received after 2:00 PM on the day prior to arrival, the park will retain the first-night deposit or a $50 administration fee - whichever is greater.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.

Early Bird

• Full payment for the entire stay is required at the time of booking and is non-refundable.
• Reservations cannot be cancelled, amended, or adjusted after booking.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Summer Saver

• Minimum of 2 night stay applicable.
• First night Non-Refundable payment is required at the time of booking.
• Reservations may be cancelled or amended up until 2pm the day prior to your arrival with the first night non refundable payment forfeited.
• If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
• Offer cannot be combined with any other promotional offer and is not valid with any other discount.
• Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay.
• If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.
• Blackout dates may apply.

Stay4 Save 20%

• Payment for the first night is required at the time of booking and is non-refundable.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, the first-night payment will be forfeited.
• A minimum stay of four (4) consecutive nights is required.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Visitors Policy

• Should you wish to register your visitors as guests for the day and have them use or enter the park’s pools, waterpark and all recreational facilities or areas, a $20 per person charge will apply. This includes spectators.
• Please enquire at Reception prior should you wish to have visitors and would like them to be registered to use the Park. Limits do apply.

• Cancellation fees may apply to your booking.
• Terms and conditions apply to all bookings.
• For full terms and conditions please contact the park.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.