Waterfront Unpowered Site

Pets are welcomed to our Sites only, however, they are not permitted during school holiday periods. The only exceptions are medically certified, guide, hearing and assistance dogs. Please call in advance to notify us that you wish to bring your beloved pet with you at the time of booking. Please note pet approval is at manager’s discretion.

Best Flexible Rate:

• Deposit payment for the first night is required at the time of booking.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, all deposits will be refunded minus a $50 administration fee.
• If cancellation is received after 2:00 PM on the day prior to arrival, the park will retain the first-night deposit or a $50 administration fee - whichever is greater.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.

Early Bird:

• Full payment for the entire stay is required at the time of booking and is non-refundable.
• Reservations cannot be cancelled, amended, or adjusted after booking.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Stay 4 Save 20%:

• Payment for the first night is required at the time of booking and is non-refundable.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, the first-night payment will be forfeited.
• A minimum stay of four (4) consecutive nights is required.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Winter Warmer, Spring Saver & Summer Saver:

• Payment for the first night is required at the time of booking and is non-refundable.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, the first-night payment will be forfeited.
• A minimum stay of two (2) consecutive midweek nights is required.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Kids Stay Free:

• Payment for the first night is required at the time of booking and is non-refundable.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, the first-night payment will be forfeited.
• A minimum stay of two (2) consecutive nights is required.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• This offer cannot be combined with any other promotional discounts, vouchers, or special rates.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.
• Offer is subject to availability and additional conditions may apply.

Winter Warmer Site Rate:

• Deposit payment for three (3) nights is required at the time of booking. 
• A minimum stay of seven (7) consecutive nights is required.
• Reservations may be cancelled or amended until 2:00 PM on the day prior to arrival. If cancelled, all deposits will be refunded minus a $50 administration fee.
• If cancellation is received after 2:00 PM on the day prior to arrival, the park will retain the three-night deposit or a $50 administration fee - whichever is greater.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.

Semi Flexible (7 days):

• Deposit payment for the first night is required at the time of booking.
• Outstanding balance due in full at least 7 days prior to your scheduled arrival date.
• Reservations may be cancelled or amended until 7 days prior to arrival. If cancelled, all deposits will be refunded minus a $50 administration fee.
• If cancellation is received within 7 days of arrival, the park will retain the first-night deposit.
• Failure to arrive on the reservation date will result in cancellation of the booking without refund or credit.
• The name on the reservation must match the name on the payment card. The cardholder must be present at check-in.
• Once your stay has commenced, no refunds or credits will be issued for unused nights.

Summer Holiday Rate:

• First night deposit is due at time of booking.
• Full Payment is due 90 days prior to arrival.
• Bookings made within 90 days prior to arrival will require full payment at time of booking.
• Should you wish to cancel or change your booking before 90 days prior to arrival, the park will retain the first night deposit.
• If the notice of your cancellation is received within 90 days prior to arrival, the park may retain all monies paid.
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
• If you wish to reduce your nights booked after the commencement of your stay with us, we regret that we are unable to refund any monies paid.
• Offer cannot be combined with any other promotional offer and is not valid with any other discount.
• Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay.

Early Departure: No refunds will be given should you decide to check out early.

Security: A valid credit card will be required on check-in. Your card will be held securely on file to be applied on unpaid balances, damages or excessive cleaning.

Maximum Stay: Rivershore Resort is 100% tourism based, no permanents with a maximum stay length of 28 days.

Occupants: The quoted tariff is based on the number of adults and children provided at the time of booking. Should the number vary, the tariff may alter. All bookings at the resort must include one adult (over 18 years of age) in the reservation with all children to be accompanied and responsible for by an adult during their stay.

Visitor Policy: We ask any visitors to check-in at reception, during peak times we may have to restrict the number of day visitors allowed due to legal restrictions. We thank you for your cooperation.

Noise: At all times please consider all guests. A noise restriction applies at 10pm to ensure the enjoyment for all guests. 

Smoking: All safari tents, facilities and common areas are non-smoking areas. Smoking will only be permitted within your designated site.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.