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REFUNDS POLICY:

Bookings in off peak (all other periods not noted below) are refundable up to 24 hours before arrival. Less than 24 hours notice $50 cancellation fee or first nights stay, whichever is greater.

Bookings in shoulder periods (Music Festivals, VIC/NSW long weekends, school holidays etc) cancelled with greater than 30 days notice are fully refunded or credited to your account, bookings 7-30 days are charged $50 cancellation fee, bookings less than 7 days notice are charged $50 or first nights stay, whichever is the greater.

Bookings in Peak periods (Easter, Christmas, January) cancelled greater than 60 days are refundable, 30-60 days are charged $50 or first nights stay, whichever is greater. 10-30 days 50% of the booking. 9 Days or less 100% of the booking is charged as a cancelation fee.

No refunds applicable if you have arrived and choose to end your stay early.

If a refund is applicable it will be processed within the next 2 business days after cancellation.

DEPOSITS POLICY:

Bookings in shoulder periods (Music Festivals, VIC/NSW long weekends, school holidays etc) $50 or first nights stay is due 30 days before arrival date.

Bookings in Peak periods (Easter, Christmas, January) require 50% of the booking paid 60 days before arrival day, and 100% paid 30 days before arrival.

All other periods are subject to staff discretion and may be effected by an 'out of season' event, in most cases will be subject to the equivalent of a shoulder period.

CABINS: Main beds come with linen and towels, unless we inform you otherwise. If you need extra linen kits, you can purchase them at the office.

ALL SITES: We provide free potable drinking water at two marked locations on the map. River water is filtered and settled, making it suitable for toilets and showers, but not for drinking.