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Best Flexible Rate or Kids Stay Free Rate:

• Reservations can be amended or adjusted up until 24 hours prior to your scheduled arrival.
• First night is payable at the time of booking. 
• Should you wish to cancel your booking you must notify the park 24 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 24 hours prior to your scheduled arrival (less an administration fee of $50). 
• If notice of your cancellation is received within 24 hours to your scheduled arrival time, the park may retain all monies paid. 
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.

Semi-Flexible Rate:

• Reservations can be amended or adjusted up until 5 days prior to your scheduled arrival. 
• First night is payable at the time of booking. 
• Should you wish to cancel your booking you must notify the park 5 days prior to your scheduled arrival. Deposits will only be refunded if the park is notified 5 days prior to your scheduled arrival (less an administration fee of $50).
• If notice of your cancellation is received within 5 days to your scheduled arrival time, the park may retain all monies paid. 
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.

Early Bird:

• Non-refundable credit card pre-payment is required for entire stay at the time of booking.
• Reservations cannot be cancelled, amended or adjusted after booking.
• If you do not arrive on your reservation date, your reservation will be cancelled without refund or credit.
• Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay.

Stay 4, Save 20%:

• Minimum of 4 night stay.
• First night non-refundable payment is required at the time of booking. 
• Reservations may be cancelled or amended up until 2pm prior to your arrival, with the first night non refundable payment forfeited. 
• If you do not arrive on your reservation date, your reservation will be cancelled without refund or credit.
• Offer cannot be combined with any other promotional offer and is not valid with any other discount. 
• Name on the reservation must be the same as the credit cardholders name and same individual must check-in for the stay.

Winter Warmer:

• Minimum of 2 night stay applicable.
• First night non-refundable payment is required at the time of booking.
• Reservations may be cancelled or amended up until 2pm prior to your arrival with the first night non refundable payment forfeited.
• If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
• Offer cannot be combined with any other promotional offer and is not valid with any other discount.
• Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay.

Summer Holiday Rate:

• First night deposit is due at time of booking.
• Full Payment is due 90 days prior to arrival.
• Bookings made within 90 days prior to arrival will require full payment at time of booking.
• Should you wish to cancel or change your booking before 90 days prior to arrival, the park will retain the first night deposit.
• If the notice of your cancellation is received within 90 days prior to arrival, the park may retain all monies paid.
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
• If you wish to reduce your nights booked after the commencement of your stay with us, we regret that we are unable to refund any monies paid.
• Offer cannot be combined with any other promotional offer and is not valid with any other discount.
• Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay.

We offer Pet Friendly accommodation in our Creek Front Cabins only (blockout dates and additional T&Cs apply). Please contact our reservation team at the time of booking to confirm. Note: pets are not permitted at Ingenia Holidays Eden Beachfront between 26 December - 9 January.

A deposit is required at the time of booking to secure your reservation.
The deposit amount may change based on the tariff type selected.

See terms and conditions of tariff types below in Changes and Cancellation.

All guests must be 18 years of age or older, unless accompanied by a parent or legal guardian. 

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.