Drive Thru Site

• Reservations can be amended or adjusted up until 72 hours prior to your scheduled arrival
• Should you wish to cancel your booking you must notify the park at least 72 hours prior to your scheduled arrival.
• If notice of your cancellation is received within 72 hours to your scheduled arrival time, the park may retain all monies paid.
• Deposits will only be refunded if the park is notified 72 hours prior to your scheduled arrival.
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.

Pets are not permitted in our Holiday Park.

• First night is payable at the time of booking
• Reservations can be amended or adjusted up until 72 hours prior to your scheduled arrival
• Should you wish to cancel your booking you must notify the park at least 72 hours prior to your scheduled arrival.
• If notice of your cancellation is received within 72 hours to your scheduled arrival time, the park may retain all monies paid.
• Deposits will only be refunded if the park is notified 72 hours prior to your scheduled arrival.
• If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
• Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay

Arrival / Departure:
You are free to arrive from 2pm until 5pm. All accommodation and sites are to be vacated by 10am on day of departure. If you would like to make alternate arrangements, please see our team at reception prior to arrival or scheduled departure time.

Speed Limit:
All roads in the property are shared between vehicles, pedestrians and kids on bikes and scooters. All roads have a walking pace speed limit of 8km/h unless signposted otherwise.

Noise:
Please be respectful of others and their enjoyment within the park by restricting noise from music, televisions, and social gatherings between 10pm and 6am.

Parking:
One car space has been allocated for each site. Please park in this space and not on or across roadways.

Children:
All children in the park are the responsibility of their parent or guardian. All children under 12 must be accompanied by an adult when using the amenities, playgrounds, pool areas and other park facilities. We require all children to be back at their registered accommodation or site by 10pm.

Bunk Beds:
Children under 9 years of age should not use the top bunk. Children should also not play on the top bunk.

Bicycles / Skateboards / Scooters / Rollerblades/Go-Karts:
Are to be used in daylight hours and only on roadways. These items are not to be used in or around park facilities such as the laundry, amenities buildings, playgrounds etc. Other out of bound’s areas, including the entrance to the park, will be outlined by our team at reception.

Swimming Pool:
Use of the swimming pools and other water play activity areas in the park may result in serious personal injury, including death, drowning, head, eye, spinal injury, paralysis, broken limbs, or strains. Flips, somersaults, and inverted manoeuvres into the water are dangerous and are prohibited. Other risks include diving headfirst, slips, trips, falls and running on wet surfaces. All children in these areas are to be under the strictest supervision by their direct parent, adult carer, or responsible adult guardian. Appropriate swimwear must be worn at all times.

Playgrounds and Jumping Pads:
Use of playground & jumping Pads / pillow equipment may result in serious injury including death, head, eye or spinal injury, paralysis, broken limbs or strains. Risks include falls and collisions with other users and hazards associated with gaps, openings, and protruding objects.

Visitors:
If a there is an additional person (or persons) to the number of persons disclosed as staying on the site or in the cabin or room, an additional fee may be payable. If you have a visitor who does not leave the Park by 8.00 pm, Tasman may treat the visitor as an additional person which may incur an additional fee.

Dump Point:
See Park map or reception team for location. Please do not use amenity blocks.

Fires:
Fires are only permitted at certain Tasman Holiday Parks and during seasonal periods and weather conditions and can only be lit in braziers or fire pits. Fires must always be attended at all times when lit and extinguished appropriately when complete. Fires can only be lit in line with local fire services guidelines (i.e., not during a fire ban). See reception for more information.

Smoking:
Is not permitted in any accommodation or common areas. If smoking occurs in any accommodation, an additional fee of $400 will be charged to cover cleaning and sanitisation costs.

Emergency:
For any emergency cases relating to fire, police or ambulance please contact 000 (Australia). After Hours assistance by park management will be available. A mobile number is posted on the reception entry.

Unauthorised Activities:
Antisocial behaviour, illegal drug use, excessive use of alcohol, undue mess around site, unregistered vehicles, undue noise, acts of violence, smoking in accommodation, driving lessons and conducting business onsite are prohibited from occurring on the property. Failure to comply with any of the above, including any damage caused to the property may result in eviction from the property.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.