Pets Terms & Conditions

If you’re looking for pet friendly accommodation, you’ve come to the right place. No member of the family will miss out on your next holiday with dog’s welcome in selected cabins and on grassy powered and ensuite sites at NRMA South West Rocks Holiday Resort.

• Prior to staying, you will be required to sign and agree to our full dog policy.
• We have a select number of pet-friendly accommodation options available in low and mid seasons.
• For Pet Friendly Cabins, there is an additional $15 fee per pet, per night which is payable on arrival.
• Please note that all pets must be pre-approved prior to making a booking.
• A maximum of 5 dogs are allowed at the resort at one given time, and allocation of sites will be based on this.
• Acceptance is always at the discretion of the resort manager and can be withdrawn at any time if they believe it is in the best interest of the resorts’ guests.

Before you book your stay, please make sure to read our full pet policy, as terms and conditions do apply to all pet friendly stays: 

• You must register your pet at check-in and provide the park with this signed waiver. Arrival with additional pets or different pets on check-in may result in the booking not being honoured and forfeiture of all monies paid.
• Pets must be healthy and free of parasites e.g. worms and fleas.
• Pets are not permitted inside accommodation unless otherwise stated (Pet – Friendly)
• Pets must be kept on a lead at all times while within the park.
• Pets are not permitted in the communal areas (including reception, camp kitchen, amenities, BBQ areas, playgrounds, swimming pools, restaurants, bars, cafes and/or kiosks).
• Do not use communal laundry facilities, including sinks, to wash your pet or its bedding.
• To ensure all guests have the right to quiet enjoyment, please restrict excessive noise.
• Please make sure you clean up after your pet. Mess must be cleaned up immediately and disposed of in the appropriate bins.
• No pet is to be left unattended including in caravans, tents or trailers at any time.
• Your pet must be supervised by you at all times.
• Please ensure that you comply with the park rules regarding kangaroos and other wildlife and do not allow your pet to approach or interact with these animals within the park.
• All park property is to be treated with care and left in a reasonable condition on departure. If there is any property damage, loss or excessive cleaning requirements caused by your pet you agree to pay compensation.
• Where the pet amenities are removed from a cabin, the guest will incur a replacement fee of $100.00.

Please remember that not everyone is comfortable around pets. Your pet must not be walked around the park, but may be walked in a designated pet walking area where one is provided. To ensure respect and consideration of all guests staying with us, we ask that our pet policy rules be adhered to. It is your responsibility to control and manage your pet.

If the park manager reasonably considers that you have not complied with this policy or your pet acts in any way considered to be aggressive, dangerous, destructive and impacts unnecessarily on the welfare of other guests, park managers reserve the right to ask you to vacate the park and terminate your stay, in which case you will not be entitled to any refund.

**We’re currently trialling allowing small to medium (under 18kgs) well behaved dogs in selected cabin and villa accommodation. Dogs must be kept outside in the enclosed back garden area provided in Eucalypt Cottage 3 and are allowed IN the Hideaway Villas. An additional cleaning charge of $30, plus $10 per dog applies per night which will be added to your booking, as well as a refundable bond.**

Pet bookings are subject to approval. Call our friendly reception team to book your pet friendly accommodation today on 02 6566 6142 for more information.