Booking terms and conditions
Check in
2:00PM
Check out
10:00am
Reception hours
Mon - Fri 9:30am - 5:30pm, Sat & Sun 10am - 2pm
Changes & cancellations
Non Peak Bookings: (All times other than Peak Season periods).
In the event you are unable to keep this booking, please contact Two Shores Holiday Village at your earliest convenience for a full refund (less a service fee and credit card fee of $30.00 applicable to Visa Card and MasterCard) provided a minimum of 7 days notice is given (48 hrs for sites) prior to your arrival.
Peak Season Bookings: (Long Weekends, Autumn, Spring and Summer Private School Holidays).
Cancellations providing more than 28 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee. Cancellations inside 28 days of the scheduled arrival date will result in forfeiture of all monies paid.
Note: No refunds are available for early departures or alterations.
In the event you are unable to keep this booking, please contact Two Shores Holiday Village at your earliest convenience for a full refund (less a service fee and credit card fee of $30.00 applicable to Visa Card and MasterCard) provided a minimum of 7 days notice is given (48 hrs for sites) prior to your arrival.
Peak Season Bookings: (Long Weekends, Autumn, Spring and Summer Private School Holidays).
Cancellations providing more than 28 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee. Cancellations inside 28 days of the scheduled arrival date will result in forfeiture of all monies paid.
Note: No refunds are available for early departures or alterations.
Pets
Dogs are welcome at Managers discretion.
Deposits & payments
The minimum deposit payable at the time of booking is equal to one night’s fee, except for peak season bookings, which require three night’s fees.
A deposit is required to secure each reservation. For all online bookings a deposit equal to the first night’s accommodation/site tariff must be paid at the time of making the reservation. Reservations will not be guaranteed without a deposit.
A deposit is required to secure each reservation. For all online bookings a deposit equal to the first night’s accommodation/site tariff must be paid at the time of making the reservation. Reservations will not be guaranteed without a deposit.
What you need to know
- Non Peak Bookings: (All times other than Peak Season periods). In the event you are unable to keep this booking, please contact Two Shores Holiday Village at your earliest convenience for a full refund (less a service fee and credit card fee of $30.00 applicable to Visa Card and MasterCard) provided a minimum of 7 days notice is given (48 hrs for sites) prior to your arrival.
- No refunds are available for early departures or alterations.
- Peak Season Bookings: (Long Weekends, Autumn, Spring and Summer Private School Holidays). Cancellations providing more than 28 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee. Cancellations inside 28 days of the scheduled arrival date will result in forfeiture of all monies paid.
- A deposit is required to secure each reservation. For all online bookings a deposit equal to the first night’s accommodation/site tariff must be paid at the time of making the reservation. Reservations will not be guaranteed without a deposit. Two Shores accept Visa and MasterCard for online.
- Christmas balance to be paid in full by 31 October.
- All other Peak period balance to be paid in full one month prior to arrival
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.